Privacy Policy
Our commitment to your privacy and how we handle your personal information
Effective Date: December 2024
Last Updated: December 2024
Our Commitment to Your Privacy
At Glooper, privacy isn't an afterthought—it's fundamental to everything we do. As a company focused on neurodivergent accessibility, we understand that trust and transparency are essential. We collect only the information we absolutely need to provide our services, and we're completely transparent about how we use it.
What Information We Collect
Information You Provide Directly
Contact Forms and Consultation Requests:
- • Name and email address
- • Organization name (optional)
- • Project description and requirements
- • Communication preferences
Website Analysis Requests:
- • Website URL for analysis
- • Contact information for results delivery
- • Optional feedback about your specific concerns
Service Consultations:
- • Information about your business and digital presence
- • Specific accessibility challenges you're facing
- • Goals and requirements for your project
Information We Collect Automatically
Basic Website Analytics:
- • Pages visited and time spent
- • General location (country/region only)
- • Device and browser type
- • How you found our website
We Do NOT Collect:
- • Detailed browsing behavior across other websites
- • Personal identifiers beyond what you provide
- • Sensitive personal information
- • Information from cookies or tracking pixels
How We Use Your Information
Primary Uses
- Service Delivery:Providing the accessibility audits, consultations, and development services you request
- Communication:Responding to your inquiries and providing updates about your projects
- Service Improvement:Understanding how our website and services are used to make them more accessible
We Will Never
- • Sell your information to third parties
- • Use your information for advertising purposes
- • Share your details with marketing companies
- • Send you unsolicited promotional emails
Data Security
Protection Measures
Encryption:
All data transmission is encrypted using industry-standard SSL/TLS
Secure Storage:
Information is stored on secure servers with restricted access
Access Controls:
Only authorized personnel can access your information
Your Responsibilities
- • Use strong, unique passwords for any accounts
- • Keep your login information confidential
- • Report any suspected security issues immediately
Your Rights and Choices
Access and Control
- View Your Data: Request a copy of all information we have about you
- Correct Information: Update or correct any inaccurate information
- Delete Your Data: Request deletion of your information (subject to legal and business requirements)
- Limit Use: Opt out of non-essential communications
Communication Preferences
- Email Updates: You can unsubscribe from our updates at any time
- Service Communications: We'll only send essential communications about services you've requested
- Marketing: We don't send promotional emails unless you specifically opt in
Data Retention
How Long We Keep Information
- Contact Inquiries: 2 years after last contact
- Project Files: 3 years after project completion for potential follow-up support
- Analytics Data: Aggregated data only, retained for business analysis
- Legal Requirements: Some information may be retained longer if required by law
Automatic Deletion: We automatically delete old information according to our retention schedule. You can request earlier deletion at any time.
International Users
UK-Based Service
Glooper is based in the United Kingdom and operates under UK data protection laws. If you're located outside the UK, your information will be transferred to and processed in the UK.
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and respect all your rights under this regulation.
Contact Us
Questions or Concerns
If you have any questions about this privacy policy or how we handle your information:
Data Protection Requests
For requests to access, correct, or delete your personal information, please email info@glooper.ai with “Data Request” in the subject line.
Our Promise
Privacy and accessibility go hand in hand. Just as we design digital experiences that work for everyone, we handle your personal information with the care and respect everyone deserves.